The touchscreen terminals allow you to ask as many questions as you want and get to know your consumer audience.
Create your customer survey to have the full picture for every aspect of your business.
View your customers' reviews on-the-fly.
Surprise your customers by offering them an easy to use communication channel.
The touchscreen terminals offer you all the flexibility that you need.
Free-standing, Over-the-counter, Bill holder
We selected the PrivateReview solution because it offers us the ability to comprehend the airport’s visitors level of satisfaction on a daily basis.
The high response rate, which surpasses 2,000 monthly recordings per device on average, allows us to analyze in depth all the data per device, per day and per hour, as well as combine them with the information we extract from other customer satisfaction surveys we conduct in the airport.
This specific solution has proven to be extremely useful in our employees rating and training process, offering us the ability to focus and trace the margins for further improvement. We monitor the data daily and we combine them with the information we acquire in regard to each store’s operation in general as well as the local market conditions. As a result, we have a broad view and determine any third party internal or external variables which we are able to address and resolve them in a positive fashion.